Privacy Policy

Ridgepoint Dispatch, Inc. ("Ridgepoint," "we," "us") collects only what it needs to respond to your request, and it does not sell your information. This policy applies to ridgepointdispatch.com. Effective date: October 14, 2026.

What we collect

• Contact form: your name, phone number, equipment type, and any comments you type.
• Call and text consent: the date and time you submitted the form, and whether you checked the consent box.
• Basic site traffic: anonymous counts such as pages viewed, referring site, device type, and general location. Our analytics tool does not use cookies and does not follow you across other sites.

We do not collect payment information or documents through this site.

How we use it

• To call or text you about your dispatch request and to follow up.
• To keep a record that you asked us to contact you.
• To understand how many people use the site and improve it.

Who sees it

• Our team and the service providers that host the site, store form entries, and send messages for us. They may use your information only to provide those services to us.
• Authorities, if the law requires it.
• We do not sell your personal information, and we do not share your phone number with third parties for their own marketing.

Calls and text messages

If you check the consent box, we may call or text you at the number you gave us about your request. Message and data rates may apply. Message frequency varies. Reply STOP to any text to opt out, or HELP for help. Consent to calls or texts is not required to use the site or to get a dispatch quote. You can also ask us to stop at legal@ridgepointdispatch.com.

Cookies

We do not use advertising or tracking cookies. The site may use only the small files it needs to work, such as a spam-protection token on the contact form. If we add advertising or tracking tools later, we will update this policy first.

How long we keep it

We keep contact form entries and consent records for as long as we need them to respond to you and prove consent, and for up to 3 years afterward unless the law requires longer. Then we delete them.

Security

We use reasonable safeguards, including access limits and encrypted connections. No system is perfectly secure, so we cannot guarantee absolute security.

Your choices

You can ask us to see, correct, or delete the information we hold about you, or to stop contacting you, by emailing legal@ridgepointdispatch.com. We will respond within a reasonable time. Residents of some states have additional rights, and we will honor valid requests.

Children

The site is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.

Changes

We may update this policy. The effective date above shows the latest version.

Contact

Ridgepoint Dispatch, Inc., 8735 Dunwoody Place #6034, Atlanta, GA 30350, (470) 285-9946, legal@ridgepointdispatch.com.

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